Refund Policy
Refunds will be issued on a case-by-case basis. Refunds may be issued in full via credit or in original payment form.
Instances which may warrant a refund:
- Significant damage upon receipt
- All shipments will include insurance to cover any potential damage that may happen during shipping.
- Talent cancels appearance
- Unable to obtain the autograph due to unforeseen circumstances
- Talent lines being capped
- Talent lines being capped
Instances which do not warrant a refund:
-
Customer fails to ship item in a timely fashion to meet order cut-off date
- Minor damage upon receipt
- Small tears or creases
To obtain a refund customers should e-mail savagesignatures@hotmail.com with the following:
- Order Number
- Description of refund request
- Include full photos of item and shipping box (if requesting due to damage)